We accept order cancellations before the product is shipped. If you cancel the order, you will get a full refund. If the product has already been shipped, you will not be able to cancel the order.

You can track the status of your order in the page My Orders but to do this you need to log into your profile. Upon every change in the status of your order you will be notified immediately by email.

If you don’t receive your order confirmation email, please check your spam or junk folder. If it’s not there, contact our customer service team for assistance (sanooershop@gmail.com).

Yes, we do ship internationally. Shipping times and costs will vary depending on the destination country.

Shipping fees are typically based on the size, weight, and destination of your order. For orders within the United States, we offer free shipping on most items. For international shipping, fees will be calculated at checkout.

Orders are processed, quality checked, and packaged within 2 days. Once shipped, delivery typically takes 2 to 6 business days within the USA. Please note that shipping times are estimated and may vary due to factors like address issues, customs clearance, or unforeseen delays. We will always keep you updated on your order’s progress and provide tracking information once your order ships. If there are any issues during shipping, such as a lost package, we will inform you promptly and resolve the situation.

If there are problems with the product during transportation, such as Lost, we will inform you in time. And reissue it for you in time. Please rest assured that we will keep track of your logistics information until you receive it.

If the item differs from what you ordered or is incompatible with your device, contact us within 7 days with photos or videos showing the issue.
Please note that slight variations in product logo or packaging from our website may not be eligible for return if the product functions as described.

Contact us within 7 days of receiving the item at sanooershop@gmail.com, providing a photo or video of the issue.
After our review, we will process a full refund for defective or damaged items.

If for whatever reason you do not want your item within 30 days of receiving it, you may also contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.

Email sanooershop@gmail.com with your order number, photos or video of the item, and shipping packaging to confirm your return. We will provide a return shipping label and further instructions.

PayPal refunds are processed within 48 hours.
Credit card refunds may take 7-14 business days, depending on your credit card company.

We offer a 1-year after-sales warranty for all orders. This warranty covers any issues that arise from the product itself within one year, as long as they are not caused by external damage. In such cases, we will provide free repair services.

For issues that occur after use—such as wear and tear, damage from impact, or any problems not reported at the time of delivery—repair or replacement costs (including shipping or material fees) may apply, depending on the specific situation.

We accept payments via PayPal and major credit cards. This ensures a secure and seamless checkout experience for our customers.

No matter which payment method you may choose, your data will be 100% secured and only authorized institutions (such as the bank issuing your card) may access them. For payments with credit or debit card, we use the SSL (Secure Socket Layer) technology for encoding your data, and for extra protection we also support Secure payment.

Add the items that you want to order in your shopping cart. Copy your code and paste it in the field Enter your coupon code if you have one, then click the button Apply Coupon. If the code has been properly attached, your discount will be deducted from the price of the products in your shopping cart.

We specialize in high-quality truck accessories, including rearview mirrors and side steps, designed for durability and performance.

Our products are engineered and tested by a team of automotive experts to guarantee they meet high safety and performance standards.

Our commitment to OEM-level quality, innovative design, and thorough testing sets our products apart, ensuring reliability and customer satisfaction.